FIELD ENGINEERING SPECIALIST- FORT COLLINS, CO
Company: Roche Holdings Inc.
Location: Fort Collins
Posted on: October 29, 2024
Job Description:
Roche fosters diversity, equity and inclusion, representing the
communities we serve. When dealing with healthcare on a global
scale, diversity is an essential ingredient to success. We believe
that inclusion is key to understanding people's varied healthcare
needs. Together, we embrace individuality and share a passion for
exceptional care. Join Roche, where every voice matters. The
Position Field Engineering Specialist - Denver, CO A healthier
future. It's what drives us to innovate. To continuously advance
science and ensure everyone has access to the healthcare they need
today and for generations to come. Creating a world where we all
have more time with the people we love. That's what makes us Roche.
Roche Support Network offers an exciting opportunity for
individuals who are passionate about problem solving. As a
research-focused healthcare company, Roche is dedicated to
discovering, developing, and providing innovative diagnostics and
therapeutic products. With a commitment to employee development and
a work environment that values respect and empowerment, Roche
offers exciting career prospects for those seeking to make a
significant impact on patient care. The Opportunity: Roche Support
Network is dedicated to providing exceptional support to customers.
As a Field Engineering Specialist you will:
- showcase your expertise in technical repair for Roche assigned
product lines.
- offer valuable service to laboratory customers in your assigned
territory.
- provide routine technical support, on-site service and repair
of Roche products.
- serve as a customer contact for technical and service-related
issues and perform preventative maintenance.
- diagnose and resolve mechanical, hardware, software, and system
failures.
- document all activities, contribute to quality improvement, and
focus on maximizing customer satisfaction. This is a field-based
role - the territory is within the greater Denver, CO area. Ideal
candidate to live within a 20-mile radius of Fort Collins or
Littleton area. Travel daily with up to 50% overnight. Who You Are:
- High school diploma and 2 years of technical school or
equivalent military training or equivalent work experience
- 5 years of progressive experience repairing or servicing
mechanical/system hardware and software, or networking/wireless
networking OR a Bachelor's degree in Biomedical Engineering,
Mechanical Engineering, Electrical Engineering, Chemistry or
related field plus 1-2 years of progressive experience repairing or
servicing complex mechanical/system hardware and software, or
networking/wireless networking
- Successfully training or certification as defined by RD
Services Leadership and policy
- Ability to travel, including some overnight travel, is required
Preferred Qualifications:
- 8+ years of progressive experience or a Bachelor's degree in a
relevant field plus 4+ years of progressive experience are
required.
- Advanced knowledge of electronics, electro-mechanical systems,
information technology, and basic chemistry.
- The ability to serve as an internal technical resource, provide
support after hours and on weekends/holidays, and maintain strong
customer relationships is essential. Relocation benefits are
available for this job posting The expected salary range for this
position based on the primary location of Colorado is
66,200.00-123,000.00. Actual pay will be determined based on
experience, qualifications, geographic location, and other
job-related factors permitted by law. A discretionary annual bonus
may be available based on individual and Company performance. This
position also qualifies for the benefits detailed at the link
provided below. Benefits Who we are At Roche, more than 100,000
people across 100 countries are pushing back the frontiers of
healthcare. Working together, we've become one of the world's
leading research-focused healthcare groups. Our success is built on
innovation, curiosity and diversity. As a global leader in
healthcare, Roche Diagnostics offers a broad portfolio of products,
tools and services that help in the prevention, diagnosis and
management of diseases like HPV, HIV, hepatitis and diabetes as
well as other medical conditions, such as fertility and blood
coagulation. These products and services are used by researchers,
physicians, patients, hospitals and laboratories worldwide to help
improve people's lives. Roche is an equal opportunity employer and
strictly prohibits unlawful discrimination based upon an
individual's race, color, religion, gender, sexual orientation,
gender identity/expression, national origin/ancestry, age,
mental/physical disability, medical condition, marital status,
veteran status, or any other characteristic protected by law. If
you have a disability and need an accommodation in relation to the
online application process, please contact us by completing this
form Accommodations for Applicants.
Keywords: Roche Holdings Inc., Castle Rock , FIELD ENGINEERING SPECIALIST- FORT COLLINS, CO, Engineering , Fort Collins, Colorado
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