Utilization Management Liaison Lead

Company: VirtualVocations
Location: Arvada
Posted on: November 7, 2024

Job Description:

A company is looking for a Utilization Management Liaison Lead to join their Clinical Review Team Operations.

Key Responsibilities

Manage a team, overseeing performance, growth, and HR tasks
Monitor operational KPIs and conduct root-cause analysis for performance issues
Collaborate with teams to identify workflow improvements and implement best practices

Required Qualifications

2+ years experience in a customer service environment
1+ year of direct people management experience
1+ years of experience using data and metrics for improvements
1+ years of experience working with teams across multiple locations
Bonus: Bachelor's degree and prior healthcare or insurance experience

Keywords: VirtualVocations, Castle Rock , Utilization Management Liaison Lead, Executive , Arvada, Colorado

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