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Principal Account Manager

Company: VirtualVocations
Location: Colorado Springs
Posted on: November 11, 2024

Job Description:

A company is looking for a Principal Account Manager to manage technology for internal and external clients.



Key Responsibilities

Act as the primary technology contact for operations, sales, and external clients
Partner with client leadership to execute technology strategies and ensure quality customer support
Lead assessments to identify innovative technology solutions for operational effectiveness


Required Qualifications, Training, and Education

5 years managing Information Technology or project teams
Experience in Account Management with significant client interaction
5+ years of experience in a call center environment; knowledge of Avaya and Cisco infrastructure preferred
Thorough knowledge of network protocols, desktop operating systems, and troubleshooting techniques
Certifications such as a degree in Computer Science or Microsoft Certified Product Specialist (MCPS) preferred

Keywords: VirtualVocations, Castle Rock , Principal Account Manager, Executive , Colorado Springs, Colorado

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